Support PDF Print E-mail

 

Our teams provide you and your customers with experienced software engineering and support.

More than 40 professionals are expecting your inquiries.

The XLogics Group takes care of the worldwide market.

Of course we are offering 24/7 Hotline Support.

 

Standard Support 
T +49-2226 157 468 8
E This e-mail address is being protected from spambots. You need JavaScript enabled to view it
 
Our Standard Support Times are:
Monday - Friday, 09.00 - 17.00 hrs (CET), except the listed days in the following table.
 
Standard Support Time 2011
 

Rec: Additional support times are covered by a special agreement for the Extended Support. We kindly ask you to check your agreements with XLogics Group. There you will find the special phone number of the Extended Support.

You can also contact our Sales Team for further questions.

 

 

Helpful tools for remote access

The XLogics ISL remote access tool will give us access to your premises by your grant.

Click on the icon on the right hand, download the tool and save it e.g. on the desktop of your server. Run the application by a double click on the icon. Our Support Team will give you a session code which should be entered by you.

 

Download Section

XLogics ISL Client - Customer Version

Convenient session based remote access with XLogics Support Team

2010-08-06 Windows 268.26 KB